{"id":1455,"date":"2025-10-23T19:44:48","date_gmt":"2025-10-23T17:44:48","guid":{"rendered":"https:\/\/stv-electronic.mp-wd.de\/assistance\/"},"modified":"2026-01-26T14:36:50","modified_gmt":"2026-01-26T13:36:50","slug":"assistance","status":"publish","type":"page","link":"https:\/\/www.stv-electronic.de\/fr\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#E30613&Prime; custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_module=\u00a0\u00bb425&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbdynamic-breadcrumbs\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb link_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb link_text_color__hover_enabled=\u00a0\u00bboff|hover\u00a0\u00bb]<\/p>\n<div class=\"c-breadcrumbs\"><a class=\"breadcrumb-homepage breadcrumbs-link\" href=\"https:\/\/www.stv-electronic.de\/fr\/\">STV Electronic - Automatisierungsl\u00f6sungen<\/a><span class=\"breadcrumb-devider\" style=\"font-family:'ETModules';\">5<\/span><span class=\"current-page\">Assistance<\/span><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbhero-fixed-height\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/stv-electronic.de\/wp-content\/uploads\/2025\/10\/Services-Header.jpeg\u00a0\u00bb min_height=\u00a0\u00bb420px\u00a0\u00bb min_height_tablet=\u00a0\u00bb250px\u00a0\u00bb min_height_phone=\u00a0\u00bb180px\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbrgba(231,231,231,0.5)\u00a0\u00bb border_width_top=\u00a0\u00bb3px\u00a0\u00bb border_color_top=\u00a0\u00bb#f3f3f3&Prime; global_module=\u00a0\u00bb1041&Prime; saved_tabs=\u00a0\u00bball\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb815px\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_margin=\u00a0\u00bb||55px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||25px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Service et conseil<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bb_initial\u00a0\u00bb width=\u00a0\u00bb800px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||60px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Nos experts sont \u00e0 votre disposition pour vous aider \u00e0 d\u00e9velopper votre solution personnalis\u00e9e dans le domaine des d\u00e9veloppements mat\u00e9riels et logiciels.<\/p>\n<p>[\/et_pb_text][et_pb_contact_form captcha=\u00a0\u00bboff\u00a0\u00bb success_message=\u00a0\u00bbVielen Dank f\u00fcr Ihre Nachricht. Wir melden uns schnellstm\u00f6glich bei Ihnen. \/ Thank you for your message. We will get back to you as soon as possible. \/ Merci pour votre message. Nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais.     \u00a0\u00bb submit_button_text=\u00a0\u00bbPrendre contact\u00a0\u00bb module_class=\u00a0\u00bbc-form-style form-large-button\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb _unique_id=\u00a0\u00bb5c8c76c1-c105-4e46-ae56-5639ff5e3a55&Prime; form_field_background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb form_field_text_color=\u00a0\u00bb#8F9BA4&Prime; form_field_custom_margin=\u00a0\u00bb||20px||false|false\u00a0\u00bb form_field_custom_padding=\u00a0\u00bb0.9em||0.9em||true|false\u00a0\u00bb form_field_custom_padding_tablet=\u00a0\u00bb0.8em||0.8em||true|false\u00a0\u00bb form_field_custom_padding_phone=\u00a0\u00bb0.8em||0.8em||true|false\u00a0\u00bb form_field_custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb form_field_font=\u00a0\u00bb&#8211;et_global_body_font|600|||||||\u00a0\u00bb form_field_text_align=\u00a0\u00bbleft\u00a0\u00bb form_field_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb button_custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb button_custom_padding_tablet=\u00a0\u00bb0.6em||0.6em||true|true\u00a0\u00bb button_custom_padding_phone=\u00a0\u00bb0.5em||0.5em||true|true\u00a0\u00bb button_custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb form_field_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb form_field_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb form_field_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_css_free_form=\u00a0\u00bbspan.et_pb_contact_field_options_title {||    font-size: 1.3rem;||}\u00a0\u00bb border_radii=\u00a0\u00bbon|8px|8px|8px|8px\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bbrgba(143,155,164,0.5)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_contact_field field_id=\u00a0\u00bbName\u00a0\u00bb field_title=\u00a0\u00bbNom\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; 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fullwidth_field=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb form_field_text_align=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb&#8211;et_global_body_font|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#5D6B78&Prime; text_font_size=\u00a0\u00bb1.5rem\u00a0\u00bb link_font=\u00a0\u00bb||||||||\u00a0\u00bb link_text_color=\u00a0\u00bb#5D6B78&Prime; text_font_size_tablet=\u00a0\u00bb1.2rem\u00a0\u00bb text_font_size_phone=\u00a0\u00bb1.1rem\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb link_text_color__hover=\u00a0\u00bb#E30613&Prime; link_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb]<\/p>\n<p>ou \u00e9crivez-nous un e-mail \u00e0<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbac2efc07-ca5c-4651-b6c6-b5997ca4cb47&Prime; link_font=\u00a0\u00bb||||||||\u00a0\u00bb link_text_color=\u00a0\u00bb#5D6B78&Prime; header_text_color=\u00a0\u00bb#5D6B78&Prime; header_2_font=\u00a0\u00bb&#8211;et_global_heading_font|300|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#5D6B78&Prime; header_2_line_height=\u00a0\u00bb1.1em\u00a0\u00bb header_3_font=\u00a0\u00bb&#8211;et_global_heading_font|300|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#5D6B78&Prime; header_3_font_size=\u00a0\u00bb2.8rem\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.1em\u00a0\u00bb header_4_text_color=\u00a0\u00bb#5D6B78&Prime; header_4_line_height=\u00a0\u00bb1.1em\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|7px|auto|false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||5px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb2rem\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb1.8rem\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_css_main_element=\u00a0\u00bbwidth: fit-content;||\u00a0\u00bb border_color_all=\u00a0\u00bb#88959E\u00a0\u00bb border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb border_color_bottom=\u00a0\u00bbrgba(93,107,120,0.35)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb border_color_bottom__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb border_color_bottom__hover=\u00a0\u00bb#E30613&Prime; link_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb link_text_color__hover=\u00a0\u00bb#E30613&Prime;]<\/p>\n<p><a href=\"mailto:info@stv-electronic.de\">info@stv-electronic.de<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbac2efc07-ca5c-4651-b6c6-b5997ca4cb47&Prime; link_font=\u00a0\u00bb||||||||\u00a0\u00bb link_text_color=\u00a0\u00bb#5D6B78&Prime; header_text_color=\u00a0\u00bb#5D6B78&Prime; header_2_font=\u00a0\u00bb&#8211;et_global_heading_font|300|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#5D6B78&Prime; header_2_line_height=\u00a0\u00bb1.1em\u00a0\u00bb header_3_font=\u00a0\u00bb&#8211;et_global_heading_font|300|||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#5D6B78&Prime; header_3_font_size=\u00a0\u00bb2.8rem\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.1em\u00a0\u00bb header_4_text_color=\u00a0\u00bb#5D6B78&Prime; header_4_line_height=\u00a0\u00bb1.1em\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|auto||auto|false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb2rem\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb1.8rem\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_css_main_element=\u00a0\u00bb||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb link_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb link_text_color__hover=\u00a0\u00bb#E30613&Prime;]<\/p>\n<p><a href=\"tel:+49%20(0)5207%2091310\">+49 (0)5207 91310<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbrgba(231,231,231,0.5)\u00a0\u00bb border_width_top=\u00a0\u00bb3px\u00a0\u00bb border_color_top=\u00a0\u00bb#f3f3f3&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||65px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||40px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||30px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||25px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1>Assistance<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbac2efc07-ca5c-4651-b6c6-b5997ca4cb47&Prime; text_orientation=\u00a0\u00bbcenter\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Vous trouverez ici des r\u00e9ponses rapides aux questions fr\u00e9quemment pos\u00e9es sur nos composants \u00e9lectroniques et nos services. Vous trouverez des explications claires des termes techniques et b\u00e9n\u00e9ficierez d&rsquo;une assistance comp\u00e9tente, afin que l&rsquo;installation et le fonctionnement de nos produits et services se d\u00e9roulent sans probl\u00e8me.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||45px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbd9e0fca1-04e1-4bb6-9ecf-398df3c55100&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbThis is hidden toggle\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: none;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuelle version de firmware est install\u00e9e sur mon convertisseur de niveau M-Bus\/r\u00e9partiteur\/passerelle ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p>La version actuelle du firmware est affich\u00e9e en haut \u00e0 droite de la page web de l&rsquo;appareil dans le menu Filtre. Diff\u00e9rents appareils ont des versions de firmware diff\u00e9rentes. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbExiste-t-il des mises \u00e0 jour du firmware pour les convertisseurs de niveau M-Bus\/r\u00e9partiteurs\/passerelles ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Des mises \u00e0 jour du firmware sont disponibles et peuvent \u00eatre install\u00e9es avec un outil de mise \u00e0 jour sp\u00e9cial. Notre service se fera un plaisir de vous aider \u00e0 choisir le bon firmware. <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPuis-je atteindre mon convertisseur de niveau\/r\u00e9partiteur\/passerelle M-Bus sans serveur DHCP&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Oui, en cas de connexion directe \u00e0 votre PC, l&rsquo;appareil peut \u00eatre atteint via l&rsquo;adresse link-local. Cette adresse est g\u00e9n\u00e9r\u00e9e \u00e0 partir de l&rsquo;adresse MAC qui se trouve sur un autocollant appos\u00e9 sur l&rsquo;appareil. Pour la conversion, vous pouvez utiliser le Link-Local-Converter sous https:\/\/ben.akrin.com\/mac-address-to-ipv6-link-local-address-online-converter\/. Le r\u00e9sultat obtenu doit \u00eatre mis entre crochets et saisi dans le navigateur pour acc\u00e9der \u00e0 l&rsquo;appareil. Nous recommandons d&rsquo;utiliser un serveur DHCP.    <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPourquoi mon convertisseur de niveau M-Bus\/r\u00e9partiteur\/passerelle n&apos;envoie-t-il pas de points de donn\u00e9es MQTT ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Les points de donn\u00e9es du compteur ne sont transmis que si les compteurs sont enregistr\u00e9s et sauvegard\u00e9s dans la liste de scan. De plus, un intervalle d\u2019interrogation trop \u00e9lev\u00e9 pour les compteurs peut emp\u00eacher la transmission des donn\u00e9es. <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPourquoi ma liste de scan n&apos;est-elle pas disponible&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">La liste de scan n&rsquo;est peut-\u00eatre pas encore disponible, car sa cr\u00e9ation prend beaucoup de temps si l&rsquo;intervalle d&rsquo;interrogation est \u00e9lev\u00e9.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue d\u00e9crit le mode \u00ab Transparent \u00bb des convertisseurs de niveau M-Bus\/r\u00e9partiteurs\/passerelles ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">En mode \u00ab&nbsp;Transparent&nbsp;\u00bb, l&rsquo;appareil fonctionne comme un convertisseur de niveau standard, o\u00f9 les signaux aux interfaces (selon l&rsquo;appareil&nbsp;: RS-485, RS-232, USB, M-Bus (Ma)nager ou encore Ethernet) sont directement transmis aux bornes M-Bus sans traitement.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue signifient les fonctions FCB et FCB Toggle sur les convertisseurs de niveau\/r\u00e9partiteurs\/passerelles M-Bus&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Le bit FCB est envoy\u00e9 au compteur et change d&rsquo;\u00e9tat apr\u00e8s une transmission r\u00e9ussie. Si le bit FCB ne change pas, l&rsquo;appareil demande au compteur de renvoyer les donn\u00e9es. Avec FCB Toggle, l&rsquo;appareil prend en charge automatiquement le changement de bit.  <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue signifie la fonction FCV&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Si un t\u00e9l\u00e9gramme de r\u00e9ponse d&rsquo;un compteur ne tient pas dans un seul t\u00e9l\u00e9gramme RSP_UD, l&rsquo;\u00e9valuation du bit FCV peut \u00eatre activ\u00e9e. L&rsquo;\u00e9valuation simultan\u00e9e du bit FCV et du bit FCB signale la r\u00e9ception correcte du t\u00e9l\u00e9gramme RSP_UD pour le t\u00e9l\u00e9gramme suivant. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Le compteur r\u00e9pond au basculement du bit FCB et du bit FCV par un t\u00e9l\u00e9gramme multiple. Les compteurs qui n&rsquo;envoient qu&rsquo;un seul t\u00e9l\u00e9gramme RSP_UD ignorent le t\u00e9l\u00e9gramme multiple et transmettent toujours le m\u00eame t\u00e9l\u00e9gramme unique. <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue signifie la fonction SND_NKE&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">SND_NKE envoie un protocole pour la normalisation des compteurs avant la lecture.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQu&apos;est-ce que la fonction Data Timeout&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">L&rsquo;interface TCP-IP est ferm\u00e9e apr\u00e8s le temps indiqu\u00e9 et doit \u00eatre reconstruite. Si le temps de Data Timeout est r\u00e9gl\u00e9 sur 0, la connexion TCP reste active en permanence. <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue signifie une LED Overload clignotante \u00e0 un intervalle de 5&nbsp;secondes sur le convertisseur de niveau\/r\u00e9partiteur\/passerelle M-Bus&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Une LED Overload clignotante \u00e0 un rythme de 5&nbsp;secondes indique un court-circuit ou une surcharge de l&rsquo;appareil. Il est recommand\u00e9 de v\u00e9rifier les charges sur les bornes M-Bus. <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQu&apos;indique une LED Data jaune clignotante sur le convertisseur de niveau\/r\u00e9partiteur\/passerelle M-Bus&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Une LED Data jaune clignotante signale une requ\u00eate envoy\u00e9e au compteur.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQu&apos;indique une LED Data verte clignotante sur le convertisseur de niveau\/r\u00e9partiteur\/passerelle M-Bus&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Une LED Data verte clignotante indique une r\u00e9ponse du compteur.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue signifie une LED Overload rouge clignotante occasionnellement sur le convertisseur de niveau\/r\u00e9partiteur\/passerelle M-Bus&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Une LED Overload clignotante occasionnellement peut indiquer une r\u00e9initialisation ou une surcharge. Une fr\u00e9quence de clignotement \u00e0 un rythme de 5&nbsp;secondes indique un court-circuit ou une surcharge. Il est recommand\u00e9 de v\u00e9rifier les charges sur les bornes M-Bus.  <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPourquoi le compteur M-Bus dispose-t-il de 4&nbsp;paires de bornes&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Les quatre paires de bornes sur un compteur M-Bus ou un module de connexion correspondant servent principalement \u00e0 rendre l&rsquo;installation et le c\u00e2blage plus flexibles et plus clairs. Elles sont g\u00e9n\u00e9ralement connect\u00e9es en parall\u00e8le et offrent ainsi plusieurs points de raccordement possibles \u00e9quivalents pour la ligne M-Bus \u00e0 deux fils. Les quatre paires de bornes ne sont donc pas des segments de bus s\u00e9par\u00e9s, mais offrent uniquement plusieurs points d&rsquo;acc\u00e8s parall\u00e8les \u00e0 la m\u00eame ligne M-Bus. Cela facilite l&rsquo;installation et le c\u00e2blage, en particulier dans les syst\u00e8mes plus grands ou plus complexes, et assure une plus grande flexibilit\u00e9 lors du raccordement de compteurs ou de capteurs.   <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuels documents sont fournis avec les appareils ou sont disponibles ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">L&rsquo;appareil est g\u00e9n\u00e9ralement livr\u00e9 avec un manuel d&rsquo;utilisation. De plus, une fiche technique ainsi qu&rsquo;un guide d&rsquo;installation sont mis \u00e0 disposition pour le t\u00e9l\u00e9chargement. <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue dois-je faire si mon compteur M-Bus ne fonctionne pas sur le convertisseur de niveau&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Dans certains cas, des probl\u00e8mes peuvent survenir lors de la communication avec des compteurs encore inconnus. Dans ce cas, nous vous prions de contacter notre assistance et d&rsquo;indiquer le type de compteur utilis\u00e9. Nous examinons le probl\u00e8me et vous aidons simplement, par exemple par une mise \u00e0 jour du firmware, afin de garantir la compatibilit\u00e9.  <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue signifie charge standard chez M-Bus&nbsp;?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">La charge standard chez M-Bus d\u00e9signe le courant \u00e9lectrique qu&rsquo;un appareil participant connect\u00e9 (par exemple, un compteur) tire du bus. Elle indique la quantit\u00e9 de courant qu&rsquo;un appareil consomme sur le M-Bus. <\/span><\/p>\n<p><b>D\u00e9tails sur la charge standard&nbsp;:<\/b><span style=\"font-weight: 400;\"> une charge standard correspond \u00e0 1,5&nbsp;mA.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chaque appareil M-Bus (par exemple, un compteur de chaleur) consomme un certain nombre de charges standard, g\u00e9n\u00e9ralement une ou deux. Le nombre maximal d&rsquo;appareils participants sur un gestionnaire M-Bus d\u00e9pend directement du nombre de charges standard prises en charge. <\/span><\/p>\n<p><b>Exemple&nbsp;:<\/b><span style=\"font-weight: 400;\"> un convertisseur de niveau MPW-64 est con\u00e7u pour 64&nbsp;charges standard. Si chaque compteur tire 1&nbsp;charge standard (1,5&nbsp;mA), 64&nbsp;appareils peuvent \u00eatre connect\u00e9s. Si un appareil tire 2&nbsp;charges standard (3&nbsp;mA), seuls 32&nbsp;appareils sont possibles.<\/span><\/p>\n<p><b>Pourquoi est-ce important ?<\/b><span style=\"font-weight: 400;\">  La connaissance de la charge standard est essentielle pour la planification et la conception d&rsquo;un syst\u00e8me M-Bus, afin de garantir que&nbsp;:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">le gestionnaire n&rsquo;est pas surcharg\u00e9,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">tous les appareils communiquent de mani\u00e8re fiable,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">et l&rsquo;alimentation \u00e9lectrique via le bus reste stable.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row gutter_width=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbGlossaire\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb body_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb background_color=\u00a0\u00bb#E30613&Prime; width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>D\u00e9finition<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbGestion des installations\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_css_free_form=\u00a0\u00bb.et_pb_module_header {||  min-width: 160px;||}\u00a0\u00bb]<\/p>\n<p>Syst\u00e8mes de surveillance et de gestion des \u00e9tats des installations, afin de planifier efficacement les maintenances et d&rsquo;\u00e9viter les pannes.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEntra\u00eenement (Drive)\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Machines ou appareils \u00e9lectriques qui produisent un mouvement m\u00e9canique<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbBande passante\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>D\u00e9bit de transmission d&rsquo;un r\u00e9seau ou d&rsquo;une interface.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbEfficacit\u00e9 \u00e9nerg\u00e9tique\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Rapport entre l&rsquo;\u00e9nergie utile d\u00e9livr\u00e9e et l&rsquo;\u00e9nergie absorb\u00e9e.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbConvertisseur de fr\u00e9quence\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Appareils qui convertissent la tension et la fr\u00e9quence du r\u00e9seau en valeurs variables pour commander les moteurs \u00e9lectriques.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbM-Bus (Meter-Bus)\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Un syst\u00e8me de bus de terrain standardis\u00e9 pour la lecture \u00e0 distance de compteurs de consommation, tels que les compteurs d&rsquo;eau, de gaz, d&rsquo;\u00e9lectricit\u00e9 ou de chaleur. Il a \u00e9t\u00e9 sp\u00e9cialement con\u00e7u pour une utilisation dans la technique du b\u00e2timent et de l&rsquo;\u00e9nergie. La communication s&rsquo;effectue entre les compteurs et un collecteur de donn\u00e9es central, g\u00e9n\u00e9ralement dans un syst\u00e8me gestionnaire-subordonn\u00e9. Le support de transmission est g\u00e9n\u00e9ralement c\u00e2bl\u00e9 (ligne \u00e0 deux fils), mais il existe \u00e9galement une variante sans fil (Wireless M-Bus). Le syst\u00e8me est conforme \u00e0 la norme europ\u00e9enne EN&nbsp;13757 et est \u00e9conome en \u00e9nergie, \u00e9volutif et largement utilis\u00e9 dans les applications de Smart Metering.    <\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbR\u00e9partiteurs M-Bus\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Un r\u00e9partiteur M-Bus divise un r\u00e9seau M-Bus existant en plusieurs segments ou l&rsquo;\u00e9tend pour connecter plusieurs gestionnaires ou compteurs distants sans perturber la communication. Il isole \u00e9lectriquement (pour \u00e9viter les perturbations ou les boucles de masse), copie les signaux d&rsquo;un gestionnaire M-Bus vers les segments d&rsquo;appareils M-Bus sans perte et permet le fonctionnement parall\u00e8le de plusieurs gestionnaires, comme par exemple les fournisseurs d&rsquo;\u00e9nergie et la gestion immobili\u00e8re. Les domaines d&rsquo;application sont par exemple l&rsquo;interrogation simultan\u00e9e des compteurs par diff\u00e9rents syst\u00e8mes (syst\u00e8me de gestion de b\u00e2timent et prestataire de services de facturation externe) ou l&rsquo;extension de grandes installations (les r\u00e9partiteurs alimentent les segments distants). De plus, un r\u00e9partiteur permet de basculer rapidement vers un autre gestionnaire en cas de panne d&rsquo;un gestionnaire. Il existe des variantes passives sans amplification ainsi que des mod\u00e8les actifs avec amplification et s\u00e9paration galvanique ainsi que c\u00f4ntrole de priorit\u00e9.    <\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbMQTT (Message Queuing Telemetry Transport)\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbtable-row-blurb\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_heading_font||||||||\u00a0\u00bb header_font_size=\u00a0\u00bb1.1rem\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb8px|10px|8px|10px|true|true\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb1rem\u00a0\u00bb header_font_size_phone=\u00a0\u00bb0.95rem\u00a0\u00bb border_color_all=\u00a0\u00bb#5D6B78&Prime; border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span>Un protocole r\u00e9seau l\u00e9ger pour la communication entre les appareils, qui est principalement utilis\u00e9 dans l&rsquo;Internet des objets (IoT). Il permet une transmission efficace des donn\u00e9es avec une faible consommation de ressources, m\u00eame en cas de mauvaise connexion r\u00e9seau. Le protocole est bas\u00e9 sur le mod\u00e8le Publisher-Subscriber (Pub\/Sub), dans lequel les appareils publient ou s&rsquo;abonnent \u00e0 des messages sur des sujets (Topics) afin de les recevoir. MQTT utilise TCP\/IP comme protocole de transport et fonctionne par d\u00e9faut sur les ports 1883 (non chiffr\u00e9) et 8883 (avec TLS\/SSL). L&rsquo;interm\u00e9diaire central est un Broker (par exemple, Mosquitto) qui contr\u00f4le tous les messages. Les appareils (clients) envoient ou re\u00e7oivent des messages qui sont organis\u00e9s en cat\u00e9gories (Topics), par exemple maison\/salon\/temp\u00e9rature. Les avantages de MQTT sont le faible overhead, la transmission de donn\u00e9es bas\u00e9e sur les \u00e9v\u00e9nements et la prise en charge de Quality of Service (QoS) pour une communication fiable. Gr\u00e2ce \u00e0 la prise en charge de MQTT, aucun gestionnaire M-Bus n&rsquo;est plus n\u00e9cessaire pour acc\u00e9der aux valeurs des compteurs, car toutes les passerelles et tous les convertisseurs de niveau bas\u00e9s sur IP sont compatibles avec MQTT.       <\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"c-breadcrumbs\"><a class=\"breadcrumb-homepage breadcrumbs-link\" href=\"https:\/\/www.stv-electronic.de\/fr\/\">STV Electronic - Automatisierungsl\u00f6sungen<\/a><span class=\"breadcrumb-devider\" style=\"font-family:'ETModules';\">5<\/span><span class=\"current-page\">Assistance<\/span><\/div>Service et conseilNos experts sont \u00e0 votre disposition pour vous aider \u00e0 d\u00e9velopper votre solution personnalis\u00e9e dans le domaine des d\u00e9veloppements mat\u00e9riels et logiciels.ou \u00e9crivez-nous un e-mail \u00e0info@stv-electronic.de+49 (0)5207 91310AssistanceVous trouverez ici des r\u00e9ponses rapides aux questions fr\u00e9quemment pos\u00e9es sur nos composants \u00e9lectroniques et nos services. 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